Nowadays, many people choose to travel by bus and travel online.
Bus and online travel offer convenience, comfort, and affordable prices. However, not all online bus and travel agents can be trusted and qualified.
There are several things to consider before choosing an online bus and travel agent that suits your needs and expectations.
Here are some tips you can use:
1. Check the reputation of bus and travel agents online.
You can find information about the online bus and travel agency you are interested in from various sources, such as websites, social media, customer testimonials, online reviews, or recommendations from friends or relatives.
Find out how long the agency has been operating, whether it has an official license, whether it has a decent and clean bus fleet, whether it has complete and safe facilities, whether it has professional and friendly drivers, whether it has responsive and solutive customer service, and so on.
Choose an online bus and travel agency that has a good reputation and gets a lot of praise from customers.
2. Compare prices and facilities offered.
You can compare the price of bus tickets and travel online from various agents on the market. Find out what is included in the ticket price, such as administrative fees, taxes, insurance, food, drinks, wifi, power plugs, pillows, blankets, toilets, entertainment, etc.
Do not be tempted by cheap ticket prices but not in accordance with the facilities you want or need. Conversely, don’t also pay dearly for facilities that you don’t use or take advantage of. Choose an online bus and travel agent that offers ticket prices that suit your budget and adequate facilities.
3. Pay attention to the schedule of departure and arrival.
You also need to pay attention to the departure and arrival schedules of the buses and online travel that you choose. Make sure that the itinerary matches your travel plans, both time and location.
Do not be late to leave or arrive at your destination because the bus schedule or online travel is not right or changes without notice. Choose an online bus and travel agent that has a clear, accurate, and consistent departure and arrival schedule.
4. Check cancellation and refund policies.
Another thing you need to pay attention to is the cancellation and refund policy of the online bus and travel agent you choose. There are times when you have to cancel your trip for some reason, such as illness, urgent business, or bad weather conditions.
You certainly do not want to lose because you have paid for bus tickets or online travel but cannot use them. Therefore, look for an online bus and travel agent that has a flexible and fair cancellation and refund policy.
For example, you can get a full or partial refund if you cancel your trip within a certain time limit before departure.
5. Choose an online bus and travel agent registered on the official platform.
One way to ensure that the online bus and travel agent you choose is reliable and qualified is to choose an agent that is registered on the official platform.
The official Platform is an online platform that provides online bus ticket and travel booking services from various selected agents. Official platforms usually have high quality standards, secure payment systems, and excellent customer service. Some examples of official platforms that you can use are Traveloka, Tiket.com, RedBus, etc.
Thus some tips on choosing a reliable and quality online bus and travel agent.
Hopefully these tips are useful and help you enjoy your trip by bus and travel online. Happy traveling!